The Problem: The Digital Adoption Gap

Organisations invest millions in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), expecting a efficient implementation. But, difficulty, frequent updates, and lack of intuitive guidance often result in a "productivity gap":

• Employee Struggles: Staff struggle to operate new SAP screens or complete advanced transactions, leading to confusion and increased reliance on technical support.

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• Process Deviation: Users avoid standard SAP processes, which results in inaccurate entries, regulatory problems, and delays.


• Training Gaps: Classroom-based learning is easily lost, leaving staff unsupported when they need help most.


• Missed Returns: The potential of the SAP system is not realised, as most users access only a fraction of its features.

The Answer: Contextual Help with SAP WalkMe

The WalkMe user enablement layer, fully integrated into the SAP environment, addresses the user experience gap. It sits on top of your SAP systems to deliver real-time assistance exactly when needed.

By deploying WalkMe with SAP, your clients can ensure every team member, regardless of background, can be productive from the outset.